Privacy Policy

We may collect personal information that you voluntarily provide when you contact us, request a consultation, submit an enquiry form, ask for a quotation, or otherwise communicate with Grandeur Living.

Personal & contact details:

• Name, phone number, and email address
• Postal address
• Property type and location
• Design preferences and budget range
• Project timelines
• Documents, layouts, or images shared for design discussions

Website usage information — such as IP address, browser type, device details, pages visited, and approximate location derived from analytics tools or server logs — may also be collected automatically.

We may use collected information for the following purposes:

• Respond to enquiries and schedule consultations
• Prepare design proposals and share quotations
• Deliver interior design and furnishing services
• Improve website performance and user experience
• Maintain communication related to your project
• Send service updates, appointment confirmations, and follow-up messages
• Send relevant promotional communication, where permitted by applicable law

You may opt out of promotional communication at any time by contacting us directly.

Grandeur Living does not sell personal information. We may share information only when reasonably necessary for business operations, including with:

• Employees and consultants
• Installers and architects
• Vendors and suppliers
• Payment providers
• Hosting and analytics partners
• Legal and regulatory authorities

Any such sharing is limited to what is required for the relevant purpose — including project execution, customer support, legal compliance, fraud prevention, or protection of our rights and property.

The website may use cookies, log files, or similar technologies to understand visitor activity, remember basic preferences, improve website usability, and measure site traffic. These tools collect non-sensitive technical information about how users access and interact with the website.

You can manage or disable cookies through your browser settings. Please note that some website functions may not work properly if certain cookies are disabled.

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, including project management, customer support, legal compliance, accounting, and dispute resolution.

When information is no longer required, we will delete it, anonymize it, or securely archive it where retention is legally necessary.

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website or internet transmission can be guaranteed to be completely secure, and users share information at their own risk.

Subject to applicable law, you may have the right to:

• Request access to personal information we hold about you
• Ask us to correct inaccurate data
• Request deletion of your information
• Withdraw consent where processing is based on consent
• Object to certain uses of your data

To exercise any of these rights, please contact us using the details in Section 11. We may need to verify your identity before processing a request.

This website may contain links to third-party websites, platforms, or social media pages. Grandeur Living is not responsible for the privacy practices, content, or security of such third-party services. Users should review their policies separately before sharing information.

This website is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that such information has been submitted, we will take reasonable steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our services, operational practices, or legal obligations. The revised version will be posted on this page with an updated effective date.

We encourage you to review this page periodically to stay informed about how we handle your information.

If you have any questions, requests, or concerns about this Privacy Policy or how your personal information is handled, please get in touch with us: